Refund Policy

Last updated: June 25, 2026

Zen Clear Pro is sold as an annual subscription through Creem. This policy explains how refund requests are handled.

Refund Window

You may request a refund within 14 days of the initial purchase or renewal if Zen Clear Pro does not work for you or you purchased by mistake. Refund requests should include the email used at checkout and the Creem order or subscription reference when available.

How Refunds Are Processed

Approved refunds are processed back to the original payment method through Creem. Payment processor timing may vary by payment method, bank, and country. A refunded license or subscription may be disabled.

Non-Refundable Cases

Refunds may be declined for abuse, fraud, chargebacks already filed, repeated refund requests, violations of the Terms of Service, or requests made after the refund window unless required by law.

Cancellation

You can cancel a subscription to stop future renewal. Cancellation does not automatically refund previous charges, but you may still request a refund under this policy.

Request A Refund

Send refund requests tosupport@rustzen.dev.